Initial Call Back Script

The following script is used when we are taking a Motivated Seller call live or when we call a Motivated Seller back for the first time.

As you ask the questions below, fill out the Property Information Sheet.

• How did you hear about us?
• What is the address of the property?
• What subdivision is that in?
• Where is your house by?
• We are looking for an answer like "two streets behind WalMart" or "two blocks from the hospital"
• Who is on Title for the house? Who is the official owner?
• What is a good phone to reach you at? Is that your home phone?
• What is your work number?
• Do you have a cell phone?
• What is your e-mail address? BE SURE TO GET THIS!
• Is the mailing address the same as the house address?
• Who is living there now?
• When do you want to move out?
• Where are you moving to?
• If I were to send an appraiser out to the house today, what do you think it would be worth?
• How did you come up with that value?
• We are looking for an answer like: "had it appraised last month" or "real estate agent did comps" or "house across the street just like this sold for that amount last month"
• What did you buy the house for?
• When did you buy the house?
• Is the house in perfect shape or does it need a little work? What does it need?
• How about the carpet? Does that need any work?
• Does it need any paint?
• Have you made any recent repairs?
• Any other repairs?
• What is the style of the house?
• How many square feet?
• How many square feet is the basement (if it has one)?
• Is the whole basement finished or just a part? How many square feet is finished?
• How big or many acres is the lot?
• How many bedrooms does the house have?
• How many bathrooms does the house have?
• Does the house have a garage? How many cars? Detached or attached?
• Any outdoor buildings like a shed or workshop?
• Is the house zoned residential or does it have special zoning?
• What were the taxes on the property last year?
• What year was the amount of tax for? This year? Last year?
• What school district is that house in?
• Is that on city water or do you have a well?
• Are you on city sewer or something else?
• Is the house currently listed with a real estate agent?
• If so:
• How long has it been listed?
• What date does your listing end?
• What price do you have it listed for with the agent's fee included?
• What did you start the price at?
• Can you cancel the listing with the real estate agent?
• Do you have it listed as For Sale By Owner already?
• If so:
• How long has it been For Sale By Owner?
• What price are you trying to sell it For Sale By Owner?
• The CRITICAL PART OF THE SCRIPT:
• If I could close quickly and pay ALL CASH, what is the least you could consider?
• [WAIT FOR ANSWER]
• Is that the best you can do?
• [WAIT FOR ANSWER]
• Are you saying that if I do not pay [WHATEVER THEY JUST SAID] then we can't do business?
• [WAIT FOR ANSWER... If answer is "that's not what I am saying" then ask]
• Then, what IS the best you can do?
• [REPEAT LAST TWO QUESTIONS UNTIL YOU FIND OUT THE BEST CASH PRICE]
• How much cash do you need to get right away?
• What you are going to use that cash for?
• You know your house better than I do. Do you have any idea what the house would rent for if we bought it to rent it out to someone else?
• Do you have a mortgage on the property or do you own it Free And Clear? How much do you owe?
• It sounds like a great house. Why are you selling?

[edit] Initial Call Back Resources

[edit] Script Resources

Categories: Scripts | Initial Call Back | Initial Call Back Checklist